Last year, Leonardo set out to start developing a brand-new content management and distribution platform. Committed to taking a customer-centric approach to product development, we began gathering customer feedback on our existing VScape Digital Asset Management Platform. The customer feedback that we have received throughout this process has given us the direction we need to ensure the end product meets the needs of our customers today, and in the future.
In speaking with hotel chains and channels, the message is very clear: image distribution is just one piece of a much bigger puzzle. This was further validated by the conversations that took place at HEDNA LA in January...
The Ultimate Solution for Image Distribution
VScape is a leading technology solution in the hospitality industry that focuses on image distribution. In today’s digital era, an online presence that presents quality images of a hotel property is key to earning bookings. From room types to amenities, visual imagery is crucial to convince travel shoppers that your property is the right fit for their needs. Our Vice President of Global Sales, Milos Krsmanovic, breaks down how our technology provides both chains and channels the ultimate solution for image distribution.
Why the Hospitality Industry Needs to Keep Up with Today's Travel Shopper
Travel shoppers are more tech-savvy than ever before and crave authentic experiences not only during their vacations, but throughout the entire travel shopping journey. We sat down with our Vice President of Global Sales, Milos Krsmanovic, as he explains how the hospitality industry needs to leverage visual content to create authentic experiences that drive bookings.
Meet Leonardo's Customer Support Team
Introducing the Customer Support Team
Learn more about Leonardo’s Customer Support Team. Meet Kaydian Radway, the Director of Implementation & Support at Leonardo. She’s here to explain who is on our support team, what they do, and how they help customers see amazing results.
Maintaining Our 97% Satisfaction Score
After every interaction with Support team, we ask customers to rate their experience. We maintain a 97% satisfaction rate—far higher than the industry average. How does our support team stay on top of everything? By doing more than just “support.” Kaydian Radway, our Director of Implementation & Customer Support explains how we keep customers happy.
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