From repository issues to ensuring brand integrity, managing image distribution across countless online channels is a common challenge for hotel chains. We sat down with our Vice President of Global Sales, Milos Krsmanovic, as he breaks down the major image distribution challenges facing hotel chains.
Introducing the Customer Support Team Learn more about Leonardo’s Customer Support Team. Meet Kaydian Radway, the Director of Implementation & Support at Leonardo. She’s here to explain who is on our support team, what they do, and how they help customers see amazing results.
After every interaction with Support team, we ask customers to rate their experience. We maintain a 97% satisfaction rate—far higher than the industry average. How does our support team stay on top of everything? By doing more than just “support.” Kaydian Radway, our Director of Implementation & Customer Support explains [...]