Competitive Intelligence: A New Approach to Hotel E-Business

Do you know…

• What your competitors are up to?
• How much guests are paying for hotels like yours?
• What guests are saying about your hotel online?

These are just some of the things hoteliers NEED to know in order to gain a competitive advantage.

In this VTV Channel episode, Rick Leutwyler, COO of Pegasus Solutions and President of Pegasus Representation Service, shares his perspectives on how hoteliers can:

• Take ownership of collecting, understanding and acting upon intelligence
• Make this seemingly overwhelming exercise much more manageable and cost-effective
• Control the future rather than react to the past