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How Has the Hotel Shopping Journey Changed in Recent Years?


Expert: Laurence Bernstein, Managing Partner, Protean Strategies

Between the growing popularity of social media and mobile devices, many believe the hotel shopping journey has changed, but has it? We asked Laurence Bernstein, Managing Partner at Protean Strategies, for his opinion.

In this Hotel e-Marketing Minute Laurence answers the question ‘how has the hotel shopping journey changed in recent years?’


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