Navigating the New: Significant Surprise

Expert: Phillip Wolf, President and CEO of PhoCusWright

This series of episodes with Phillip Wolf, President and CEO of PhoCusWright, examines the forces that are transforming travel, tourism and hospitality that all travel companies must confront. In travel, the swirl of technological and economic chaos enveloping our space is unprecedented. In such an unusual environment, the probability of a significant surprise waiting around the corner increases… daily! Watch this episode to learn how to prepare for and capitalize on the surprises that lie ahead.

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